I was just writing up a couple new statements of work for some new clients. And I thought about how lucky  I am to be doing what I love and to have such great clients. So I added this little note into my contract.

A Note About Client Satisfaction
“My clients mean everything to me, professionally. I take tremendous pride in the quality of my work and in the satisfaction of my clients. I’m very lucky to love what I do for a living. The essential balance between my career and my personal life allows me to dedicate myself to clients and my family. I make every effort to work quickly, efficiently, honestly, and with your best interests in mind. What’s more is that I’m committed to accountability; something I feel is too often overlooked in this industry. My clients deserve my best effort and that requires an open dialogue. I always appreciate my clients’ feedback and I respectfully request your willingness to rely on my professional expertise, when it’s applicable. In return, I promise never to B.S. you or knowingly offer solutions that are less than optimal. This mutual commitment will allow us to produce a better product. And if something’s not right, I’ll make it right.”
— Joe Myers